I never really considered how to get lost items back at Disney World until it happened to me – even after careful consideration of all of my belongings. I stopped at City Hall on Main Street U.S.A. in Magic Kingdom to check on Fastpass+ selections and inadvertently left my MagicBand on the counter.
I didn’t realize it until we were back at our resort room (we were headed out of the park at the time) and, if it hadn’t have been a special edition Haunted Mansion band I really wouldn’t have fretted about it, but it was my favorite and I wanted it back, plain and simple.
Sure, MagicBands are one of the top lost items but there are several other common items that get lost every day in the parks. Here’s top items you’ll lose at Walt Disney World (so you can keep an even better eye on them!) and how to get them back!
Items to Keep a Close Eye On
Thousands of items are misplaced every day at WDW, but these ones are at the top of the list:
- Hats and caps
- Cell Phones
- Autograph Books
- Strollers- Make yours stand out from the rest by adding a special sign or tying on colorful material!
- Stuffed Animals and Plushies
Lost Items at Disney World: Timing Makes a Huge Difference in Where to Look
Immediately Lost- Depending on when you realize you’ve lost your item will depend on where you need to head first. If you know you’ve misplaced an item on an attraction immediately after you’ve visited, head straight to a Cast Member to let them know as they frequently scan all rides, attractions, and areas.
Once you’ve notified them, if you’re really adamant about getting it back quickly you can keep checking back for it.
Later in the Day- This happened to me. It was an hour or so after I left my MagicBand at City Hall when I realized I’d left it behind. Same day lost items are taken to each park’s Guest Relations for holding until the park closes.
City Hall Lobby on Main Street U.S.A.
- Innoventions East at Guest Relations Lobby
- Main entrance Guest Relations Window
- Guest Relations Window at International Gateway Near Walkway to Beach and Yacht Club
Disney’s Hollywood Studios
Guest Relations at Park entrance. There’s two bang next to each other.
Disney’s Animal Kingdom
Guest Relations at Park Entrance. There’s also a Guest Relations Window as well.
Guest Relations at Disney Springs Welcome Center. Walk towards the center of the property and it’s located in Town Center.
If you lost an item while on a WDW boat, Monorail, or bus, misplaced items are sent directly to Lost and Found at Ticket and Transportation Center.
The Next Day
If you can’t retrieve your item the same day it was lost, your next step is to head to Walt Disney World Lost and Found at Ticket and Transportation Center. With as many items that are lost every day, I expected a massive building but, in all truthfulness, I’d walked by it a hundred times without realizing what it was.
A former pet kennel (there’s still signs of it inside!), the Lost and Found is located near the Monorail entrance to Magic Kingdom at Ticket and Transportation Center. This is where I had to head to get my HM MagicBand back.
Be prepared for giving a super detailed description, too. I always take photos of the underside of my MagicBands so I had as much information as they needed. Even with no one else in line ahead of me, it did take about 20-30 minutes. They had to sort through all of the lost things, after all.
When You Get Home
This has happened to us as well, but a couple of months after we were home we realized The Kid may have lost her customized Jack Skellington Mickey ears. We called Lost and Found and had them check for them but they have a window in which they keep unclaimed items. Lost and Found direct dial number is (407) 824-4245.
Disney will keep items up to 90 days if they’re valuable. Common items will be kept for 30 days. A cool feature is if they do find your item, they can mail it straight to your house.
Have you ever lost an item at Disney? Do you have any tips on getting it back? Please let us know in the comment section below!